Mobile App Design
UI/UX
2026
Guyana’s only indigenous private-sector bank, serving individuals and businesses since 1994 from eight branches.
A mobile app for everyday banking, plus a revamp of the web banking system on one shared design language.
The existing web banking system, rebuilt on a modern, scalable design system.
A new iOS and Android app for everyday banking, designed mobile-first.
Customers couldn’t bank digitally without hassle. Routine tasks still meant a trip to the branch.
The bank’s current system couldn’t scale to a modern interface.
Going into 2026, 81.7% of Guyanese were online: 684,000 people ready to bank digitally.
However, no app let them bank without hassle.
A mobile app that puts everyday banking in every customer’s pocket.
A revamped, scalable design system shared across web and mobile.
On banking with Demerara today.
What makes banking harder than it should be today?
Research by Demerara Bank, shared with the design team
of Guyanese are online, ready for digital banking.
What’s the most frustrating part of banking with your bank today?
81.7%Are online
15%Have mobile money
~40%Have no bank accountSources: DataReportal, Digital 2026: Guyana (81.7% online) · IMF Financial Access Survey (registered mobile-money accounts ≈15% of adults, 2024) · US International Trade Administration, 2026 (~4 in 10 adults unbanked)
How people bank day to day, and where it lets them down.
Walk me through the last time you moved money or paid a bill online. What felt easy and what didn’t?
When you open a banking app, what’s the first thing you look for? How quickly do you find it?
Have you ever abandoned a task and called the bank or visited a branch instead? What made you switch?
How confident do you feel that a transfer or payment has actually gone through?
What makes a banking app feel trustworthy or untrustworthy to you?
Which everyday banking task do you wish were far simpler than it is today?
Real voices from the research.
“I can never find where to start. I know the bank can do it, I just can’t find the button.”
“There’s so much on the screen at once. I always double-check that I did it right before I close it.”
“It looks old, so a part of me doesn’t fully trust it with big transfers. I’d rather go in.”
A SWOT of Demerara’s digital offer before the redesign.
Weaknesses + opportunities = the brief
Biggest lever: one login, one system
Trust must be visible, not assumed
“I’m on my phone all day for the business. I just need my bank to keep up, instead of sending me to a line for something I could tap in a minute.”
Practical Time-poor Driven Mobile-first
“I work long shifts. I need to bank in a few taps on my phone, and actually trust that it went through.”
Busy Cautious Practical Mobile-firstWhat we heard, what users need, what we built.
A shallow information architecture with quick actions surfaced up front.
Designed loading, filled, and confirm states across every money-movement flow.
A premium visual language with visible security cues and secure authentication.
Four goals that shaped every screen.
Make transfers, bill payments, and account monitoring the fastest, most obvious things to do.
Replace dense screens with clear hierarchy, predictable patterns, and progressive disclosure.
Use a secure, modern, premium language so people feel their money is in safe hands.
One design system and one mental model — consistent across web, mobile, and every service.
Swipe to explore the full map →
Header & profile
Account switcher
Quick-action grid
Recent transactions
Bottom navigation
Profile block
Settings list
Transfer header
Transfer types
Card & controls
Premium tier card
Swipe to see all four wireframes →
Built from Demerara’s own green and gold. Deep green for trust, bright green for growth, gold for premium moments and key actions. Click a swatch to copy it.
Red Hat Display runs through every screen. Its clear, distinct figures keep balances easy to read, and it stays legible at small sizes on budget phones.
Banking anywhere, anytime. Demerara’s own promise, now in every customer’s pocket.
Swipe to see each screen →
Swipe to see each screen →
Swipe to see each screen →
Swipe to see each screen →
The redesign delivered measurable gains against exactly the problems it set out to solve.
Transfers, bill payments and account tasks are faster to finish.
Clearer navigation and real-time status cut repeat questions.
Visible security and a modern interface raised confidence.
The picture gradually became clear: the task was to turn Guyana’s digital momentum into a banking experience people actually trust.
Connected, but banking the old way. 81.7% are online and mobile-money accounts have tripled since 2020, yet about 4 in 10 adults have no bank account.
Distance is the real barrier. 72.5% live rurally, and one July 2026 letter to Kaieteur News reported four-hour bank queues. Every task in the app saves a trip.
The bar for digital is rising. A national payment platform was called for in March 2026, and FAST PAY real-time payments were announced for June 2026.
Reference and Resources